FAQ

You can refer to our size guide here.  Additionally, we have a size guide on every product page to help you find your perfect fit. If you are still unsure, please send us an email at contact@matsze.com or WhatsApp us at +91-8433931569.

Kindly WhatsApp us on + 91 8833931569 and we will arrange it for you.

We ship all over India and to most locations around the globe. If you are unsure if we can deliver to you, please WhatsApp us at +91-8433931569 or email contact@matsze.com with your country name and zip code.

Standard shipping is free for all domestic orders and there is no minimum order value to qualify. International orders incur a shipping fee based on the weight of the products and is calculated at the time of checkout.

We do our best to send all your products in one shipment, however, you may receive multiple shipments.

Our shipping carrier will contact you to make a second delivery attempt.

Please WhatsApp us at +91-8433931569 or email contact@matsze.com within 2 days of receipt of the order and we will replace the item for you.

No, we do not offer returns or refunds. We only offer size exchange of the same garment. Please refer to our exchange policy here.

We offer size exchange of the same garment. Kindly note an exchange fee of Rs. 150 is applicable. Please refer to our exchange policy here.

We offer return pick up for most pincodes within India.

Our payment merchant, Razorpay, accepts all major international cards.