Delve Into India's Pioneering Conceptual Clothing Brand
FAQ
You can refer to our size guide here. Additionally, we have a size guide on every product page to help you find your perfect fit. If you are still unsure, please send us an email at contact@matsze.com or WhatsApp us at +91-8433931569.
Yes, we offer Cash on Delivery to certain pincodes within India. Cash on Delivery is not available for international orders.
We ship all over India and to most locations around the globe. If you are unsure if we can deliver to you, please email us at contact@matsze.com or WhatsApp us at +91-8433931569 with your country name and zip code.
Standard shipping is free for all domestic orders and there is no minimum order value to qualify. International orders incur a shipping fee based on the weight of the products and is calculated at the time of checkout.
We do our best to send all your products in one shipment, however, you may receive multiple shipments.
Our shipping carrier will contact you to make a second delivery attempt.
Please send us an email at contact@matsze.com or WhatsApp us at +91-8433931569 within 2 days of receipt of the order and we will replace the item.
Yes, we offer returns. Please refer to our return policy here.
We can arrange reverse pick-up for most pincodes within India.
We do not offer exchanges. You may return the item you don’t wish to keep for a refund, and place a new order for the desired item.
Please send us an email at contact@matsze.com or WhatsApp us at +91-8433931569 to cancel your order. Cancellation requests are considered as returns and refund will be offered in the form of a credit note which is valid for one year from the date of issue.
Our payment merchant, Razorpay, accepts all major international cards.
Please send us an email at contact@matsze.com or WhatsApp us at +91-8433931569. We will get back to you within 2 working days.