Return & Exchange Policy

You can raise a return request for any product within 7 days of receipt of the order. We will issue a full refund in the form of store credit which is valid for 1 year from the date of issue.  

If you wish to exchange a product, you can return it and place a fresh order for the desired product using the store credit. 

To raise a return request, WhatsApp us on +91-8433931569 or email contact@matsze.com with your order number within 7 days of receipt of the order.  

All returned items must be unworn, unwashed, undamaged, and with original tags and packaging. You must return any accessories (belts, laces, tie, etc.) accompanying the items.

For returns, you can ship the products back to us at your own cost using any reliable courier service with tracking. Alternatively, we can arrange a return pick-up for you at a nominal cost of Rs.100 per item which would be deducted from your refund. 

We do not offer returns on international orders.

If you have any questions about our policy, please WhatsApp us on + 918433931569 or email contact@matsze.com.